Privacy Policy

Last updated: 5 September 2026

This policy explains how Bridge IT Park (“we”, “us”) handles information when you use https://www.bridgeitpark.com, request a consultation, browse our showrooms, or create a client account.

1. Who we are

Bridge IT Park provides custom websites, software solutions, and creative & digital marketing services. Contact: support@bridgeitpark.com. Office address appears in our site footer.

2. Information we collect

  • Details you submit (name, phone, business name, messages).
  • Account and project information if you use the client dashboard.
  • Technical data such as browser type, device, and approximate location derived from IP.
  • Usage analytics if you allow analytics cookies (see below).

3. Contact and lead form data

When you request a free consultation or place a website order inquiry, we collect the fields you provide so our team can respond, schedule demos, and prepare proposals. We do not sell lead data.

4. Account information

If you create an account, we store authentication credentials (handled via our auth provider), profile details, and project/order records needed to deliver services.

5. Analytics and usage data

With your consent, we use Google Tag Manager to load analytics tags and Microsoft Clarity to understand how visitors use pages (including session heatmaps/replays). These tools may process IP address, device identifiers, and on-site behaviour. They do not load until you accept Analytics (and Marketing, where applicable) in the cookie banner.

6. Cookies and similar technologies

  • Necessary — session, security, and preference cookies required to run the site.
  • Analytics — GTM / Clarity and related measurement cookies when you opt in.
  • Marketing — optional tags configured through GTM when you opt in.

You can change choices via the cookie banner (or by clearing site data for this domain). Browser controls can also block cookies.

7. Advertising and marketing technologies

Marketing tags (if enabled in GTM) may help measure campaigns. We do not claim use of Google Ads conversion tags or Meta Pixel unless those tags are actually configured in your GTM container and you have consented to Marketing. Search Console is used for indexing diagnostics and does not place advertising cookies on visitors.

8. How we use information

  • Respond to consultations, demos, and support requests.
  • Deliver projects, invoices, and client dashboard access.
  • Improve site performance, content, and conversion paths.
  • Detect abuse and protect accounts.

9. Service providers

We use trusted processors such as hosting/CDN, database/auth (Supabase), email/messaging, and the analytics vendors above. They process data only to provide their services to us.

10. Data retention

Lead and project records are kept while an engagement is active and for a reasonable period afterward for support, accounting, and legal obligations. Analytics retention follows each vendor’s settings.

11. Security

We use HTTPS, access controls, and industry-standard hosting practices. No method of transmission is 100% secure; please use strong passwords for accounts.

12. Your rights

Depending on applicable law, you may request access, correction, or deletion of personal data we hold, or withdraw cookie consent for non-essential tags. Contact support@bridgeitpark.com. We may need to verify your identity before fulfilling requests.

13. International processing

Our primary audience is Bangladesh. Some processors (for example Google or Microsoft) may process data in other countries under their own safeguards.

14. Children's privacy

Our services are directed to businesses and adults. We do not knowingly collect personal information from children.

16. Policy updates

We may update this page to reflect product or legal changes. The “Last updated” date at the top will change when we do.

17. Contact

Privacy questions: support@bridgeitpark.com. Or request a free consultation.

Privacy Policy | Bridge IT Park